The Pantry
Everything you need on the shelf: templates from the lessons, a reading list, and a glossary of product terms in plain language.
Templates
Markdown files: open them in Notion, Google Docs, Word or any editor. The two larger ones ask for an email; the rest are free and open.
- TemplateEmail to unlock
PRD template
A product requirements doc that starts from the problem and the outcome, not the feature list.
- Write the problem statement with evidence
- Name the outcome and how you'll measure it
- List goals and non-goals
- Describe the smallest solution that tests it
- Agree risks, open questions and the launch bar
- Template
Product one-pager
One page to pitch an idea: who it's for, the problem, the evidence and what you'd test first.
- Name the customer and their job
- State the problem in one sentence
- Show the evidence
- Describe the first experiment
- Ask for a decision
- Guide
Discovery interview guide
Questions that get past polite answers: the past not the future, stories not opinions, and a closing ask.
- Open with the last time it happened
- Chase the story and wait through silences
- Ask what they've already tried
- Close by asking for a commitment
- Write up within the hour
- Template
Pre-mortem board
Imagine the launch failed, then work backwards to the risks you can still fix while they're cheap.
- Imagine it is six months later and the launch failed
- Everyone writes reasons in silence
- Cluster the reasons into themes
- Vote on the top risks
- Give each top risk an owner and a next step
- Checklist
Launch checklist
What to check before, during and after a launch, including the retrospective questions.
- Confirm the success bar and guardrails
- Check readiness across product, support and marketing
- Launch and watch the guardrails
- Run the retrospective
- Write down what you'll do differently
- WorksheetEmail to unlock
Pricing worksheet
Work out value-based price ranges, your pricing unit and good, better, best tiers.
- List customer types and the value you deliver to each
- Find your cost floor
- Choose a pricing unit that grows with customer success
- Draft three tiers
- Plan how you'll communicate a change
- Worksheet
Roadmap "so that" sheet
A one-page sheet to rewrite every roadmap line until it names the outcome.
- List every roadmap item
- Finish "We're building this so that…"
- Mark each as output or outcome
- Rewrite the outputs
- Share the rewritten roadmap
Reading list
Books that go deeper on the lessons.
The Mom Test
Rob Fitzpatrick
How to talk to customers so they can't lie to you, even politely.
Goes with S1 · L03 The Taste Test That LiedContinuous Discovery Habits
Teresa Torres
Talking to customers every week, as a habit rather than a phase.
Goes with S1 · L12 Stop the LineInspired
Marty Cagan
How strong product teams discover and deliver products customers love.
Goes with S1 · L01 The Lighthouse KeeperEscaping the Build Trap
Melissa Perri
Moving a team from shipping output to delivering outcomes.
Goes with S1 · L01 The Lighthouse KeeperThe Lean Startup
Eric Ries
MVPs, experiments and validated learning.
Goes with S1 · L05 Three Air MattressesCompeting Against Luck
Clayton M. Christensen and co-authors
Jobs to be done: the progress customers are really trying to make.
Goes with S1 · L02 The Juicer Nobody NeededMonetizing Innovation
Madhavan Ramanujam and Georg Tacke
Designing the product around the price, not the other way round.
Goes with S1 · L10 The Price Is a PromiseGood Strategy Bad Strategy
Richard Rumelt
Focus, trade-offs and saying no on purpose.
Goes with S1 · L06 The Four Boxes
Glossary
43 product terms, each linked to its lesson.
- A/B test
- Activation
- Agent network
- Andon cord
- Cohort
- Commitment signal
- Concierge test
- Continuous discovery
- Cost of delay
- Customer discovery
- Dark pattern
- Evaluations (evals)
- Fake door test
- Feature flag
- Good, better, best tiers
- Guardrail metric
- Human in the loop
- Jobs to be done
- Kaizen
- Minimum viable product (MVP)
- North Star metric
- Onboarding
- Outcome
- Output
- Pricing unit
- Prioritisation
- Problem statement
- Product-led growth (PLG)
- Product-market fit
- Psychological safety
- Retention
- Retrospective
- RICE score
- Riskiest assumption
- Roadmap
- Statistical significance
- Success criteria
- Survivorship bias
- Technical debt
- Value-based pricing
- Vanity metric
- Viable
- Wizard of Oz test