Price · from S1 · L10 The Price Is a Promise

Design good, better, best around real customers. Runs in your browser, no sign-in, and your work is saved on this device.

What it costs you to serve one unit. Prices never go below 1.3× this.

Share of value you charge
%

A common starting rule of thumb is 10–20%. Test it with real offers.

Customer types and the value you deliver

Price on value, not cost. Per user each month, how much time or money do you save them?

Tier names

Your result

Add a customer type with the time or money you save them.

Why this works

The lesson behind the tool

Your customer doesn't care what your servers cost; they care what you're worth to them. Price on value, and charge in a way that grows as your customer's success grows.

Good, better and best tiers work when each is built for a real type of customer. And when prices change, explain the added value, give notice and look after loyal customers.